Frequently Asked Question

Why should I select Five Star Homecare as my home healthcare provider?
Our experienced and dedicated nursing and rehabilitation teams use a multi-disciplinary approach to ensure the highest quality of home care for our patients.
How do I know what type of home healthcare I need?
Five Star Homecare healthcare professional conducts an initial assessment to determine the type of home healthcare services you will require. If you are a Medicare recipient, we will consult with your physician to determine the type of home health services you will need for your specific medical condition.
What will it cost to have home healthcare services?
Medicare recipients have home healthcare services reimbursed by Medicare. The costs for Hourly home healthcare are determined by the services selected.
How long will Medicare pay for my home healthcare services?
Medicare is designed to take care of acute, short-term medical conditions. Medicare will not cover chronic or long term illnesses. Medicare will pay for skilled nursing, physical therapy, occupational therapy and speech language pathology. As long as a patient continues their therapy at home, requires nursing care, remains homebound and their physician determines Medicare home healthcare services is still necessary, homecare will continue.
Who is responsible for paying for the caregiver?
All caregivers are paid by Five Star Homecare, satisfying any taxes and obligations to the government.
How often will a caregiver visit?
If you are a Medicare recipient, the frequency of your visits will be determined by your physician. For Hourly services, the frequency of your visits is based on your needs, and will be determined at your initial assessment.
Does Five Star Homecare screen employees?

All of our employees are screened through the Florida Department of Law Enforcement and Florida Abuse Registry. We also require personal and professional references. Additionally, our staff must pass an oral and written exam, and attend a detailed orientation. All of our staff are licensed/certified in their respective fields of practice.

Can I interview the caregiver before I begin home healthcare services?
Clients may interview prospective caregivers before services are initiated. Your satisfaction is our committment to you, therefore, if our client requires a different caregiver, another one will be provided
Do supervisors oversee care to ensure quality service?
All of our caregivers go through a rigorous hiring process and are all licensed and/or certified. Our caregivers are supervised by our highly-trained, professional staff through continuous communication and supervisory visits.
Does Five Star Homecare have liability insurance coverage?
Five Star Homecare carries many different types of insurance, including Professional Liability, Worker’s Compensation, and Commercial General Liability.
Do I really need a patient care services?
Disability, aging or injury can be difficult to manage. Our dedicated and highly-trained patient care managers assist clients in determining the time, resources and expertise required to handle your loved ones physical, emotional, psychological and medical needs.
Does insurance cover patient care management services?

Insurance does not cover professional care management services. We accept private payments, billed in hourly increments, for our services.

Locations

Broward County
3355 NW 55th Street
Fort Lauderdale, FL 33309
Phone: 954-797-4935

Palm Beach County
Corporate Office
1900 NW Corporate Blvd. #100W
Boca Raton, Florida 33431
Phone: 561-447-6602

St. Lucie County
Branch Office
1570 SE Port St. Lucie Blvd
Port St. Lucie, FL 34952
Phone: 561-447-6602

Areas We Serve

Broward County
Palm Beach County
Martin County
St. Lucie County
Okeechobee County
Indian River County